Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at Barclay’s Stockbrokers and developed a unique understanding of the market’s roles and benefits for the private investor. On a regular […]
For many of us, excellence is something we aspire to, but in the case of Dr Roger Cliffe, former director of quality at Vodafone, it’s the foundation stone for everything he does. Dr Cliffe has been advocating the importance of business excellence for over 30 years and he’s long been a supporter of IiE. “Throughout […]
Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at Barclay’s Stockbrokers and developed a unique understanding of the market’s roles and benefits for the private investor. Each week we […]
IiE has been supporting companies operating in business and professional services for over a decade. We have a wealth of experience at our fingertips, including a team who really understand the sector as almost half our team have a background in banking and financial services. This expertise means we really understand what’s needed to support […]
For almost two decades our chairman, Alan Jones OBE, has been an ambassador for excellence. Under his leadership, both G4S and TNT saw dramatically increased profits. Customer satisfaction also improved, along with quality, efficiency and productivity. According to Alan these successes wouldn’t have been achieved without investing in excellence and when it comes to GSL […]
Pearn Kandola is a leading business psychology consultancy based in the UK. Pearn Kandola specialise in assessment, development, diversity and psychological well-being. Their clients include Times 100 companies, public sector and charitable organisations both in the UK and worldwide. Jas Kandola, Quality, Resourcing and Systems, commented “The IiE Standard has allowed us to reflect, in […]
“Achieving the IiE Standard has been a seal of approval of the way we work at Optima” Optima Community Association was formed in 1999 as a stock transfer from Birmingham City Council. The organisation prides itself on high levels of customer satisfaction, quality partnerships, homes and neighbourhoods. Since 1999 Optima has built and improved more […]
Founded in 1973, Adullam Homes is a national organisation supporting approximately 1,000 people every day making the organisation one of the largest support providers in the country. Operating from the Midlands through Staffordshire, Leicestershire, Cheshire, Merseyside and Greater Manchester to Bury in the North West. Adullam is a Supported Housing and Support Services organisation. They […]
brap is a think fair tank, inspiring and leading change to make public, private and civil sector organisations fit for the needs of a more diverse society. brap offers tailored, progressive and common sense approaches to equality training, consultancy and community engagement issues. In 2010, brap worked with over 50 organisations from a range of […]
Prime Minister David Cameron congratulated all of the organisations involved in one of the most prestigious Awards events recognising the region’s top performers. On February 3rd 2011 over 1,150 people met at the ICC in Birmingham to celebrate their commitment to excellence. Midlands Excellence was delighted to show the footage of the Prime Minister offering […]