Case Study: delivering excellent standards of service for customers

“Achieving the Investors in Excellence Standard is a sign that in these difficult times, we are still travelling in the right direction. Recognition as an Investor in Excellence shows our stakeholders that not only are we holding our ground with profit lines, but we are investing in the depot, our people and our customers” Lee […]

“This week – next year…” Justin Urquhart Stewart’s view on what lies ahead in 2012

Justin Urquhart Stewart is one of the most recognisable and trusted market commentators on television, radio and in the press. Originally trained as a lawyer he has observed the retail market industry for 20 years whilst in corporate banking and stockbroking, and has developed a unique understanding of the market’s roles and benefits for the […]

Congratulations to Walker Thompson for achieving re-certification of the Investors in Excellence Standard

“The Investors in Excellence Standard underpins the very core of our business. In our highly regulated operating framework it is essential that we commit to continuous improvement. It is simply not sufficient for us to stand still if we want to remain at the forefront of our sector.” Sherod Williams, Director, Walker Thompson pictured below […]

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3663 Catering Equipment incorporating Hospitality Design receives the Investors in Excellence Standard

“Achieving the Investors in Excellence Standard is a sign that in these difficult times, we are still travelling in the right direction.” Congratulations to 3663 Catering Equipment  incorporating Hospitality Design on achieving re-certification to the Investors in Excellence Standard. Ian Nield, Chief Executive of Investors in Excellence, said: “It is a fantastic achievement for 3663 Catering […]

Investors in Excellence Standard presented to Stafford and Rural Homes at AGM

Stafford and Rural Homes (SARH) have recently been recognised as an Investor in Excellence after demonstrating the clear commitment to improvement. The Investors in Excellence Standard is a prestigious mark of quality awarded to those organisations that demonstrate a high standard of all-round business performance. The Standard asks organisations to show how they are delivering […]