At the recent 2013 ICM British Credit Awards ceremony in London, we are pleased to announce that one of the Investors in Excellence community achieved a Hat-trick of awards. The Credit Control department of Veolia Environmental Services was awarded the following accolades: • Credit Employer of the Year • ICM Achievement Award – Brian Morgan […]
Well, from running a software company to a new business in the Men’s gift market…an obvious connection…well maybe not! Well, Steve Dingley has always been up for a challenge. Steve, known to many in the Investors in Excellence community, founded and took Integrated fm to be a leader in its chosen marketplace of software for […]
Our customers comment that it is our passion for improvement that stands us apart from others. We are very proud of this, it is in our DNA, but unless you turn your passion into sustainable improvement, you may just feel a little frustrated! How can we help? We have a range of proven approaches that […]
Concentric Pumps, Pune, India has been re-certified against the Investors in Excellence Standard. Concentric established operations in India in 1999 at Fursungi – Pune. In January 2004 a new purpose-built state-of-the-art facility was completed in Lonikand, also in Pune. The first phase, comprising 40,000 square ft. of manufacturing space, is already fully operational and a […]
Continuing their commitment to excellence, BA School of Business and Finance has been re-certified against the Investors in Excellence Standard. Supported by colleagues at Latvia Excellence, the Business School was originally recognised as an Investor in Excellence in 2010 and external assessment against the requirements of the Standard demonstrated that excellence is a key driver […]
The Investors in Excellence Standard is a prestigious mark of excellence awarded to organisations that demonstrate a high standard of all-round business performance. It covers all key business areas including leadership, people and customer results – but its scope makes it a powerful improvement tool. Marian Mahoney, Governor of South Yorkshire, said: “The IiE Standard […]
“Creating a Field Centre of Excellence is the vehicle to becoming No 1 for Field Services and Investors In Excellence will be supporting key aspects of the journey.” Chris Lovatt, Head of Field Operations Eon Field Operations is part of the wider Eon UK Customer Operations business and is based in Kingswinford, Dudley, West Midlands. […]
Whatever the problem, there will be a proven tool or technique to help. The question is which one do you select? We have the privilege to work with incredibly talented people across a wide range of industries and sectors and one of the most rewarding aspects of our work is helping them to chose which […]
The former chief executive of now defunct regional development agency Advantage West Midlands has taken up a new position north of the border. Mick Laverty will take up his new role as head of Glasgow-based The Student Loans Company in January. Mr Laverty will join SLC in December in succession to Ed Lester before formally taking […]
Which is most appropriate for 21st Century business? Excellence or Compliance – let the battle commence As part of the World Quality day events programme, IIE’s CEO, Ian Nield is defending ‘Excellence’ versus ‘Compliance’ in a debate being held at Birmingham City University on 21st November. The debate is part of an exciting programme including […]