Change management is a challenge that confronts all organisations that are evolving and growing. Change has the potential to impact on all stakeholders of an operation. Management executives and team leaders have a responsibility to ensure that people of all levels within the organisation are able to cope with it when it occurs. They effectively carry out the role of facilitating and enabling the change.
Team members have a responsibility not to manage change per se, but to do their utmost to deal with the change they encounter. This is best achieved by involving people as much as possible in the change that is proposed, and begin that involvement as early as possible in the change process.
Preparation for Change
At IiE we have experience of working with all parts of organisations to allow them to prepare for change, and manage its introduction effectively. There are methodologies and tools that can assist in this involvement approach.
- Workshops.
- Staff surveys.
- Management training.
- Empowerment.
Management of Change
Preparation in place, the step of achieving the transition from the “as is” to the “will be” position is key. We can facilitate this within your organisation by enabling your managers to be effective in ways that ensures they:
- Involve people.
- Understand the current position.
- Understand the future goal.
- Plan development towards the goal in achievable, measurable stages.
- Communicate and involve people early as possible.
Introduction of Change
With change prepared for, and the principles for managing it in place, the approach to introducing it can be embedded within the culture of your organisation, so that all people know what to expect from each other. An example of one such model to achieve this was established by John P Kotter. It has eight steps.
- Increase urgency.
- Build the guiding team.
- Get the vision right.
- Communicate for buy-in.
- Empower action.
- Create short-term wins.
- Don’t let up.
- Make change stick.
This is just one of many Approaches that we have at our disposal for you at IiE. Contact us to discuss which of them will best suit your organisation.