About us
IiE helps forward-thinking organisations to establish a high-performing culture that enables them to achieve continuously-improving outcomes that are linked to their business objectives
Our practical, flexible solutions and rigorous evaluations improve all-round performance while retaining a sharp focus on customers and what matters most.
Operating throughout the UK and internationally for more than 24 years, we work with a host of large, medium and small organisations in the private and public sectors, enabling them to become more effective, efficient and competitive.
Our aim is always to develop relationships that are results-focused and continually provide value.
A partnership with IiE achieves a wide range of strategic outcomes for every organisation seeking to deliver and succeed. These include:
- Improved all-round performance that’s aligned to key objectives
- Truly listening to customers – and addressing their needs
- Delivering sustainable culture change and growth
- Greater organisational agility, resilience and ability to manage change
- Validation through rigorous external scrutiny
- Improved leadership, strategic-thinking and decision-making
- Organisational development, supported by learning and development
- Increased employee well-being, engagement and innovation
What makes us different?
IiE takes a joined-up approach which looks at the big picture in order to maximise impact and achieve the required outcomes. This avoids situations where improvement activity in one area fails to deliver because of shortcomings elsewhere.
We don’t stand still and nor do our clients – our programmes are progressive, enabling them to aim for and achieve new heights of performance.
We’re also passionate about what we do, helping to enthuse others and inject energy to bring about change and create a culture of excellence that runs through our client base.
Delivery is via our Connected Excellence suite of programmes, tools and techniques and the IiE Standard, our unique improvement framework that provides a clear roadmap to achieve high performance.
What our customers say
“The IiE process has empowered our staff and made them proud to work for our organisation.”
Chris Edwards, Chief Officer, NHS Rotherham Clinical Commissioning Group
“The key to success of any organisation is through its people – IiE takes leaders and teams alike on a journey to excellence. It’s an holistic model which works from board level right down to the frontline.”
Lynn Clayton, Non-Executive Director, Housing Sector
“The work undertaken has had immense benefit in focusing our teams on our key objectives and identifying where we may be off course.”
Sharon Walton, Director, Chief Operating Officer, PMC, Bilfinger GVA
“An inspirational way of building knowledge and understanding of excellence approaches.”
Professor Andris Sarnovics, Dean of Banku Augstskola, Latvia.