This is just one of the key topics being discussed at the CIH Annual conference this week and one which Investors in Excellence is well placed to answer.
Working with over 120 housing organisations across the country and over 500 organisations across all sectors, we know what matters most to organisations that need to be more efficient and effective in providing better and more responsive services to their customers.
At the heart of our approach is the Investors in Excellence (IiE) Standard, an organisational wide self-assessment lens.
The IiE Standard not only examines leadership, strategy, people and delivery of services but focuses on outcomes and those results that matter most to an organisation.
IiE’s range of expert tools and techniques will help you transform your organisation and make a real difference to the key areas of your business including:
• Lean programmes which have transformed front and back office processes delivering financial returns of 20:1
• Balanced scorecard training and support enabling organisations to reshape performance measures focusing on what matters most
• IiE champions programmes which have equipped organisations with the skills to challenge and improve key performance areas
Achieving the Investors in Excellence Standard provides organisations with that external validation and recognition as market leaders. With increasing numbers of housing providers using IiE can you afford not to?
Want to find out more…
• TRY our readiness survey to see how you match up against the IiE Standard
• READ case studies from our successful service improvement programmes
• BOOK NOW – Attend our free IiE awareness session on the 13th July
• CONTACT US so we can find out more about your specific challenges
• Look out for members of the IiE Team at the CIH Housing Conference!