Testimonials

"The Investors in Excellence Standard has been an instrumental driver for improvement across all areas of the WCH business. The robust and thorough framework is enabling us to improve services and outcomes for all our stakeholders." 

Stewart Mountfield, Chief Executive, Worcester Community Housing

“I would definitely recommend IiE to any organisation that’s serious about continuous improvement. Your input has helped us make a success of a major change management programme and many of our processes are now more efficient than before.
“We have found your people to be knowledgeable, friendly, professional and excellent.”

Andrew Kent, Divisional 3 - General Manager, The Shrewsbury and Telford Hospital NHS Trust

“The IiE Standard, backed by our CEO, gave us a common approach to best practice for business management and improvement.It is a very good framework to work with and ensures that you have short and long term business plans. We have found your people to be dedicated, knowledgeable and service minded.”

David Woolley, MD of the Birmingham operation, Haldex Concentric

“We wanted to be recognised as excellent and chose the IiE Standard for its holistic and non-prescriptive approach. We’re proud that our continuous improvement culture has been independently recognised. Your knowledgeable and professional team also helped us boost customer satisfaction from 40% to 81%.”

John Whitehouse, Quality Manager, Walsall Housing Group

“Absolutely delighted with the support provided by Investors in Excellence - the best bit of consultancy I have ever paid for”

Deborah Bennett, Executive Director, Seven Locks Housing

“You provided a fresh impetus to help us move forward and to prioritise where we needed to make improvements. Your approach to excellence has also produced a more challenging and positive mindset in our management team. This has delivered better results including major export growth, more engaging employee communications and much higher levels of new business appointments.” 

Graham Humphreys, Chairman, Eurofilms Extrusion

“I've worked with Investors in Excellence for many years and can absolutely recommend their services whether they are running excellence awards, courses or events.”

Janette Rawlinson, Chair of Sandwell Community Healthcare Services

“The professional, focused and responsive approach taken by IiE in all its contacts with West Midlands Pension Fund has been one of the best customer experiences we have ever had. You left no stone unturned to provide WMPF with cost effective and realistic solutions to complex function areas. The IiE company ethos is one to aspire to.”

Nadine Perrins, CEO, West Midlands Pension Fund