Congratulations to Siemens Metering Services on achieving their second IiE Re-accreditation.
Siemens Metering Services based in Wollaton, Nottingham is the UK’s leading independent provider of utility metering services, which is part of the global Siemens Energy Sector, Transmission and Distribution Services.
Siemens Metering Service has developed over a number of years through a combination of mergers, acquisitions and organic growth and in 2008 created an international team to focus on global growth as Smart metering continues to gain importance around the world.
Operating nationwide the business provides services to almost fourteen million homes and businesses, carrying out approximately 200,000 visits per day. Siemens Metering Services offer a wide range of different service levels from straightforward meter operations and data collection to complete partnering contracts. They also provide energy management services for the commercial and industrial sectors and run the national prepayment
By working with Investors in Excellence and using the Standard Siemens Metering Services now produces business plans based on areas for improvement from internal and external assessments.
Sue Hattersley, Quality & Business Excellence Manager at Siemens said “The Standard has helped us focus on aspects which improve our performance and help us pursue our vision to be the leading global provider of innovative metering solutions and services enabling a sustainable energy future”.
Siemens Metering Services works in partnership with its customers and suppliers to drive continual improvement helping to improve operational performance and customer satisfaction.
“We have invested in our people through process improvement and EFQM training, empowering them and further helping us embed a culture of excellence.”
“Using the Standard has helped us in our overall approach to becoming recognised as an excellent organisation. The framework helps us co-ordinate business initiatives and programmes under one overriding umbrella that helps employees understand how all these programmes and initiatives complement each other in our pursuit of excellence.”
“Being an Investor in Excellence helps us to promote our Siemens brand and the overall Siemens approach to Quality and Business Excellence.”
Congratulations once again to Siemens Metering Services!