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Communication with ooomph! Get into the mind of your customer

NHS re:source Procurement Hub, re:source House, Millenium Way East, Phoenix Centre, Nottingham, NG8 6AR

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Location:

NG8 6AR

Wednesday, 13th October 2010

Date:

9:00am - 11:30am

Time:

FREE

Cost:

FULL - contact for waiting list

Event Status:

Please note that this event is supported by Business Link who will be handling all bookings.

Bet your finger is hovering over the delete button at this very moment…and it’s not so different for your customers.

What does it take for you to keep your finger from pressing delete? The likely answer is that the email must contain information which is relevant to your concerns, it must get straight to the point and finally it must be easy to understand.

Getting past the delete button and into the mind of your customer is becoming increasingly difficult – yet it is possible!

This networking event is focused on delivering:

•    nuggets of information which helps to guarantee your communication gets acted upon.
•    at least one great idea that can be implemented straight away.
•    ideas that will create a much needed differential, most of which cost nothing to put into action.
•    an understanding of how you can influence behaviour through the five senses creating memorable client experiences and building lasting sales

Join our expert Angi Egan who has a passion for creating loved up customers for the businesses she works with. Angi has worked with some of the best known global brands such as The Body Shop, IKEA and spa brand ESPA with Harvey Nichols & Liberty.

Places do fill quickly so please don’t delay your booking!

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