Orbit Heart of England recognised as an Investor in Excellence

“The Investors in Excellence Standard provides evidence that we are an organisation that is committed to continual improvement and has helped us look in detail at our business-wide approach to improvement.”

Stewart Fergusson, Managing Director, Orbit Heart of England

Orbit Heart of England (OHE) is one of the largest housing providers in the Midlands region. The organisation manages around 14,000 properties for people in the community living in mixed accommodation types such as rented, leasehold, sheltered and home ownership properties.

Following the recent certification, Ian Nield, Chief Executive of Investors in Excellence, said: “It is a fantastic achievement for Orbit Heart of England which has shown itself to be truly committed to continuous improvement.”

Stewart Fergusson, Managing Director of Orbit Heart of England commented “The process of achieving certification against the Investors in Excellence Standard has been an extremely useful self-assessment tool. It has helped us to look in detail at our business-wide approach to improvement allowing us to critically evaluate our activities and identify areas for improvement as well as help us to recognise that we have some really good strengths we should be proud of.”

Orbit Heart of England is part of the Orbit Group Ltd which is one of the top 10 largest housing providers in the country. The Orbit group-wide Mission Statement is ‘Building brighter futures for people and communities’. Achieving certification as an Investor in Excellence supports the organisation’s commitment to deliver its business plan objectives to help achieve this mission.

“Externally, certification as an Investor in Excellence provides evidence that we are an organisation that is committed to continual improvement” continued Mr Fergusson, “Internally it is recognition that we already have the fundamental principles of excellence in place, which is a credit to all staff involved in making that happen. It also supports our continuous improvement ethos, giving us the tools to continue to build on these foundations.”

Congratulations once again to Orbit Heart of England on achieving the Investors in Excellence Standard.