About us

We are experts in business improvement.

Investors in Excellence (IiE) helps organisations improve all-round performance by achieving:

•   improved profits and efficiency
•   increased customer satisfaction
•   development of new strategies to support sustained growth
•   improved team-working by motivating and engaging staff

The IiE team works with hundreds of private and public sector organisations, helping them develop a reputation for excellence and differentiate themselves in their marketplace.

We enable our customers to see the ‘big picture’ and help them to co-ordinate their improvement activities, focusing our expertise on the areas where it will have the greatest impact.

From long-term improvement programmes to in-house problem-solving workshops, our flexible approach ensures that we can work within your budget to achieve maximum impact.

Our key areas of expertise are:

Powerful diagnostics - enabling organisations to understand and evaluate their current performance as well as identify opportunities for improvement.

Supporting improvement and increasing efficiency – through an extensive portfolio of tried and tested tools ranging from Lean and Six Sigma programmes to one-day problem-solving workshops and satisfaction surveys. We add further value by running networks to spread best practice and enable our customers to learn from others.

Assessment and recognition – we provide organisations with value-adding external perspectives and a range of opportunities to achieve public recognition through our own Investors in Excellence Standard, Process Excellence Certification or success in our Specialist Category Awards. Presentations are made at our prestigious annual celebration of excellence.